Tips & Information

Tips and Information

• Counterfeit tickets - Be sure to purchase your festival tickets from this website or from TicketMaster (outlets, phone-charge, or ticketmaster.com). Unauthorized ticket brokers and scalpers often sell counterfeit tickets. Patrons attempting to enter the festival with counterfeit tickets will be refused admission and have their tickets confiscated.
• Which day to come? - If you're still undecided on which day to attend the festival, why not come both days?
• Gates - The gates open at 6:30pm on Friday and Saturday. If you have tickets, arriving early helps you avoid traffic.
• Bootleg merchandise - If you plan to purchase any Macy's Music Festival souvenir merchandise, be sure to only make your purchase at one of the official festival souvenir booths. Bootleggers often roam the festival grounds selling inferior bootleg or counterfeit merchandise.
• Weather - The festival is held rain or shine.
• Smoking - Smoking is not permitted in the seating area Smoking is permitted in any of the open-air landings and designated areas.
• Children - Children age 2 and under are admitted free only when accompanied by an adult holding a general admission ticket. All patrons seated in reserved (in-house) seats must have a ticket, regardless of age.
• Seating - Only persons holding reserved tickets will be admitted into the in-house seating area.
• Drinking and driving - Drive safely and don't drink and drive.
• Schedule changes - The festival's talent lineup and schedule are subject to change without notice.

Suggested Items to Bring     What Not to Bring